Advanced Business Solution Inventory & Resource Management (ERP), Point of Sale (POS), Business Intelligence, CRM Systems |
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Success Stories
When Urban Barn came to Aralco, the company was using a POS software systems that failed to function with their growing business. Urban Barn was no stranger to POS software programs. At various stages in the growth of their business they had tried a number of different options, including both customized and off the shelf products, but had not found anything that gave them what they needed.
Before purchasing their new system, they did their homework. They were looking for a software solution that allowed them to communicate inventory demands between stores and warehouses across Canada. In the end, they chose Aralco's POS Software System for a number of reasons:
- The software's advanced communication capabilities facilitated their growth across the country.
- They could customize the software to their exact needs.
- The software provided an accurate, up to the minute inventory recording and reporting for all their locations.
- The POS Software interface is user-friendly and efficient.
"We wanted to work with a company that really values our business,” says Urban Barn President Rick Bohonis. “Aralco works with us like a business partner. In some cases, they customize the POS software system to meet our specific requests.”
"We knew that with Aralco's system we could use it to control our inventory across Canada and help us make intelligent business decisions," says Rick.
The Results
Employees in over 30 Urban Barn stores across Canada are now using the Aralco POS system on over 60 POS machines. In addition, there are 44 Back Office users of Aralco.
Within one year of implementation, the POS Aralco system has already solved a lot of Urban Barn's problems. “It's phenomenal that we have come so far in one year,” says Rick. “We were like kids in a candy store when we purchased the system.”
As soon as management saw the functionality of the Aralco system, they knew that the system could make a profound impact on their business by:
- Making sure that each store has the right inventory.
- Allowing each store to staff appropriately.
- Purchasing and shipping products efficiently.
- Understanding client purchase histories.
The company introduced the back office inventory management portion of the Aralco system in stages, ensuring that both employees and managers were comfortable with the functionality before introducing new features.
"I currently give our staff only about 20% of the power of the back office system to work with,” says Jag Hundal (IT Manager). “There is an amazing amount of information that the system makes available.”
Due to the company's phenomenal growth - doubling in size in a period of only two years - implementation speed was affected by all of the other priorities being implemented simultaneously: opening new stores, opening new warehouses, expanding spaces, introducing new processes, and performing a myriad of other activities
“Aralco helped us change the way we do business,” says Rick. “As a company, we don't want to look corporate on the outside. We want to keep that personal, small company touch. But we definitely want to look corporate on the inside.”
About Urban Barn
With more than 30 home furnishing stores and 4 warehouses across Canada, Urban Barn is one of British Columbia's most impressive success stories. Growing even when other retailers were suffering, Urban Barn has made its mark by appealing to consumers who want to have their own sense of style. With an eclectic mix of furniture and accessories for every room in the house, the company offers excellent quality merchandise at moderate prices - in an atmosphere that is fun and welcoming.
